Geben Capital uses a structured process to reduce risk, improve hiring quality and help clients move work offshore in a controlled way.
We review the client's current workload, team structure, pain points, budget and service expectations. This conversation shapes everything that follows.
We define responsibilities, required skills, language requirements, working hours, reporting lines and success measures. A well-defined role is the foundation of good offshore delivery.
We identify suitable candidates and assess them against the role requirements — skills, language, working hours and attitude.
The client reviews shortlisted candidates and participates in interviews where appropriate. You make the final call.
We support process transfer, tool access, SOP creation, scripts, training and launch planning. A structured handover prevents early failure.
The team begins work with close monitoring during the early stabilisation period. We stay close to surface and resolve issues quickly.
We track performance indicators, communication rhythm and improvement actions. You receive regular reporting and direct access to your account manager.
Once the model is stable, we help you add roles, improve processes and build a stable offshore team that grows with your business.
Book a free consultation and explore how offshore delivery can reduce costs and support your growth.
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